Your Reliance 100% Happiness Guarantee

Reliance Home Services 100% Happiness GuaranteeYou can rely on your Reliance 100% Happiness Guarantee for everything we do. Yes, everything.

Our 100% Happiness Guarantee Gives You Peace of Mind

At Reliance Home Services, we understand how important the investment is when choosing a heating and air conditioning system. It’s a decision that affects your entire family’s comfort, and is a decision that could potentially last you 15-20 years. We want you to know that we stand behind our work 100%, and if we fall short, we will do everything to correct the problem right away.

Our 100% Happiness Guarantee Means We Stand Behind the Equipment We Install

During the first year, if you are dissatisfied with the operation of the equipment we have installed, we will promptly correct the problem. If the equipment fails to operate to the manufactures standards, and the manufacture representative has verified its failure and no other alternative is available, upon your written request we will remove the system and refund your money in full. This guarantee applies to only complete systems (such as, a furnace, evaporator coil and condenser) installed on the same date and does not apply to any partial system installations.

Our 100% Happiness Guarantee Means We Stand Behind Our Workmanship

Our installation technicians are the best in skill, attitude, and workmanship. They’ll care for your home and complete the job with speed and precision. They wear booties (floor savers), clean up when they are finished and take personal responsibility for your satisfaction. They will not smoke or swear in your home and they are polite and courteous. If when they have finished in your home, they have not performed in accordance with these high standards, we’ll extend your current Happy Home Club maintenance plan for an additional 6 months at no charge. All we ask is that you notify the office of your dissatisfaction prior to the installation crew leaving your home.

Our 100% Happiness Guarantee Means if You Have An Emergency, We’re Going to Be There

We are a service company, and YOU are our number one priority. When you need us, we’ll be there! We serve our customers 365 days a year, day and night. We never take a vacation. (Well, we do as individuals, but as a company… We’re always here!) 

Our 100% Happiness Guarantee Means We Leave Your Space Better Than We Found It

We realize that most homeowner’s fear a contractor will leave behind a huge mess. Because our values put you, our customer, first, we guarantee we will leave your home BETTER than we found it. If for some reason we did not, we will rectify the problem right away.

So, how can we make you happy today?